When culture and change meet, culture always wins.
Lasting success lies in changing individuals first; then the organization follow. And organization changes only as far or as fast as its collective individual change.
To strategically change your organization, you must first change the individuals. Too often, change fails because we don’t start with the individuals.
To change, individuals within an organization have to redraw their mental maps. If people are not remapped then they cannot break through the brain barrier of exchanging the old, familiar way of doing things and embrace the new, change.
There are many things that go into this. But suffice it to say, if an organization’s culture is punitive and full of self-serving silos, the probability of creating successful change become very low.
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