In the previous blog post we talked about the personal steps you can take as a leader to build safety and a better culture. In this post we are going to look at the business steps. When I do personal business coaching in Houston and personal business coaching in The Woodlands the bigger challenges to building safety come in the business steps.

Why? The business steps determine the quality of person you bring in the door and ultimately employ. You can bring in people who meet the experience and education qualifications, yet if they are not willing or good at connecting, it will be a never-ending challenge to build a safe and good culture.
The first business step is to be absolutely focused on your hiring process. This is the gateway to bringing in the right people or those who are not a fit. And this alone, can bring you long-term success or failure. I had one company as a client that grew rapidly and as a result became less meticulous in their hiring process. Where before they hired people for management positions who were likeable and qualified, they settled on a different course during rapid growth. They hired people who were qualified but not necessarily likeable or connectors.
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